Job Listings

Full-time

(New York, NY)

You are cordially invited to consider LivePerson, a dynamic and high-growth company, as your next place to work, contribute and grow. As a global community, we believe in the possibilities of personal ownership, a commitment to help others and the ability to individually author our environment. Fast-paced and entrepreneurial, our workplace is a community, where every interaction is an opportunity for lasting connection.

Founded in 1995, the LivePerson (Nasdaq: LPSN) value proposition is providing online engagement solutions that facilitate real-time assistance and trusted expert advice through channels like chat, click-to-talk and intelligent engagements. Connecting businesses and experts with consumers seeking help on the Web, our hosted software platform creates more relevant, compelling and personalized online experiences. Every month, our technology helps millions of people succeed online; more than 8,000 companies, including EarthLink, Hewlett-Packard, Microsoft, and Verizon, rely on LivePerson to maximize the impact of the online channel.

We are seeking a Head of IA to work from our New York headquarters. You will be tasked with co-strategizing and partnering with team members to create great experiences for key strategic projects. You will identify and design effective customer-centric interaction design and information architecture solutions that deliver on LivePerson's business goals and provide a foundation for future innovation. You will work collaboratively across the organization to conceptualize, design and test user experiences for both our B2B chat products as well as the B2C website and related products and tools.

For the right person, joining our community is a dream opportunity.

What would you own?

• Cooperate on strategy and translate along with business requirements, user research findings and usability best practices into interaction design and information architecture solutions that deliver on business goals.
• Understand the balance of user experience, business needs, technical feasibility and time-to-market, and make trade-offs where appropriate.
• Create interaction design artifacts such as competitive analyses, personas, site maps, navigation flow, and functional wireframes.
• Participate in developing and maintaining appropriate interaction design documentation, processes and standards.
• Prioritize tasks, meet deadlines, and produce quality work in a fast-paced environment.

How would you help others?

• Work collaboratively with Sales, Marketing, Design, Product and Engineering to conceptualize, design, test and implement innovative product solutions.
• Present recommendations and negotiate win/win solutions with project team members and management.
• Identify and potentially lead design and development of user research needs; observe and oversee usability studies.
• Promote and champion customer-centric design methodologies.

What you need to bring?

• Bachelor's degree from four-year college or university in Human Computer Interaction, Experimental Psychology, Cognitive Psychology, Human Factors or other related discipline; or four to six years related experience and/or training in interaction design, user experience design or information architecture for web applications or consumer web sites; or equivalent combination of education and experience.
• Solid understanding of the fundamentals of interaction design, user-centered design methods and common web and user interface conventions.
• Broad understanding of dynamic, data-driven web sites and associated technologies and proficiency with a range of appropriate software tools.
• Experience working on highly-trafficked consumer facing media or e-commerce website.

Job Perks: We want our community to be passionate about the potential of our technology, dedicated to helping others, consummate communicators and highly intelligent. Visit our Careers webpage http://solutions.liveperson.com/company/careers/ for more information. If you know with conviction that you possess these attributes, then we invite you to apply!

Apply: Send resume to 6036@jobs.authenticjobs.com

Full-time

(New York, NY)

You are cordially invited to consider LivePerson, a dynamic and high-growth company, as your next place to work, contribute and grow. As a global community, we believe in the possibilities of personal ownership, a commitment to help others and the ability to individually author our environment. Fast-paced and entrepreneurial, our workplace is a community, where every interaction is an opportunity for lasting connection.

Founded in 1995, the LivePerson (Nasdaq: LPSN) value proposition is providing online engagement solutions that facilitate real-time assistance and trusted expert advice through channels like chat, click-to-talk and intelligent engagements. Connecting businesses and experts with consumers seeking help on the Web, our hosted software platform creates more relevant, compelling and personalized online experiences. Every month, our technology helps millions of people succeed online; more than 8,000 companies, including EarthLink, Hewlett-Packard, Microsoft, and Verizon, rely on LivePerson to maximize the impact of the online channel.

For the in-house Senior Art Director, this is your opportunity to make an immediate and tangible impact as a key member of our creative design team. In this critical role, your mission will be to connect with the user by communicating our aesthetic language and developing creative material for all the areas of our business: consumer, business solutions and internal products. Among these projects are major web site layouts, marketing campaigns and product interfaces. Your direction will also be key in projects such as mini-sites, training tutorials, customized chat windows, graphic icon libraries, banners, presentations, and print collateral.  For the right person, joining our community is a dream opportunity to work with all areas of the company.

What would you own?

• Your mission will be to engage in on-going interface design work shaping, applying and maintaining brand consistency.
• Connect with our users creating and directing campaigns and major web layouts.
• Understand the balance of user experience, brand guidelines, and technical feasibility.
• Prioritize your tasks, meet deadlines, and produce quality work in a fast-paced environment.
• Best practices interaction design and web design solutions that deliver on business goals.

How would you help others?

• Being an “aesthetics ambassador”, creating thoughtful and clean layouts, which will help guide both current and future projects.
• Create the connection between Information architecture and the layout development process
• Work collaboratively with Sales, Marketing, Training, Support, and Product to conceptualize and design innovative product solutions.
• Proactively recommend and guide stakeholders in best design practices.
• Mentor and share projects with members of the creative team to promote learning and information across the organization.

 What you need to bring?

• 7+ years experience in consumer facing products
• Proven success taking creative projects from conception to completion.
• A substantial portfolio that displays design work including: websites, product interfaces, and campaigns.
• Experience in branding and working on the connection with a clear marketing message.
• Strong interactive marketing and technical skill sets with Adobe Creative Suite.
• Flash, HTML and JavaScript will compliment your creative abilities

Job Perks: We want our Senior Art Director to be passionate about the potential of our technology, dedicated to helping others, consummate communicators and highly intelligent. Visit our Careers webpage http://solutions.liveperson.com/company/careers/ for more information. If you know with conviction that you possess these attributes, then we invite you to apply!

Apply: Send resume and portfolio to 6033@jobs.authenticjobs.com

Contract

(Chicago, IL)

Where I've Been (www.whereivebeen.com), a leading social travel site and Facebook application with 9.6 million members, is currently looking for a rock star Creative Director/Web Designer with deep experience designing user-friendly, visually-engaging social media sites and applications.

We are backed by Lightbank (www.lightbank.com), the investment group behind Groupon and many other successful start-ups. This is a great opportunity to play a major role shaping the creative direction of a social media start-up with enormous potential. The position can be contract or full-time. Only candidates who send portfolios and works samples will be considered.

What we need you to do:

•            Oversee and establish brand guidelines brilliantly executed across all brand touchpoints

•            Design simple, stylish solutions using best practices in UI, UX and social media integration

•            Be a major team player and laugh at our jokes

What skills you need to have:

•            3+ years professional experience in web development / web design

•            A rock-star wizard in HTML/CSS

•            Fluent in Illustrator/Photoshop

•            Intuitive sense of color, navigation and space

•            Out of this world creative ability. You wow people with your work

•            Experience working in a start-up environment is a plus

Job Perks: o Very competitive salary/wage o Chance to help create and establish a start-up that is backed by a great investment team o Significant growth and advancement opportunities o Stock options o Casual dress code o Fun, entrepreneurial work environment - you'll be in the company of several other high-growth start-ups

Apply: Send your portfolio to kevin@whereivebeen.com

Full-time

(Dallas, TX)

InSite Interactive, based in Dallas, Texas, is seeking a talented Interactive Art Director with strong website design and interface design skills. To be considered, applicants must be able to work from the Dallas office.

Candidates must possess:

• 2-5 years professional experience

• Advanced knowledge with Photoshop, Illustrator, Fireworks and other industry tools (Print experience a plus – InDesign)

• Strong conceptual, design, interface design and layout skills with a high degree of creativity, attention to detail and quality of work, as evidenced by your impressive portfolio

• Knowledge of web development, usability and design, layout and typography principles

• HTML, CSS, JavaScript a plus but not required

• Excellent communication skills. Ability to speak to designs, underlying concepts and objectives

• Strong organizational and time-management skills

• Ability to work and play well with others

Apply: Please submit resumes, portfolio samples and/or links to 6023@jobs.authenticjobs.com

Full-time

(Joplin, MO)

WEB DESIGN & DEVELOPMENT MANAGER

WDDM is responsible for  design, development and execution of Christ in Youth’s (CIY) website and online presence. This position reports to the Director of Organizational Advancement as part of the Marketing Team and is offered at the  Joplin, MO headquarters.

Summary

WDDM is responsible for  online marketing initiatives and related IT functions for web presence; responsible for the successful development, implementation and communication of fresh, creative, results-oriented web strategies and the coordination of hardware, software and architectures relevant to website structure, functionality, operations, reporting and database management.   

The WDDM is responsible for website optimization. WDDM will also execute knowledge of new media, Internet related technologies and current web trends. 

Minimum Requirements and Preferred Qualifications

• BA / BS Degree
• Minimum 5-7 years experience in web concepts, design and development
• Solid foundation in SEO programs and trends
• Key knowledge and understanding of programming (CSS) and web design, and how it affects SEO
• Ability to optimize websites for standard cross-platform browsers (i.e. IE, Mozilla Firefox, Safari, etc.)
• In depth knowledge of user-focused web communications and design; ability to integrate and translate traditional marketing activities to web
• Ability to quickly identify technical and online issues and effectively communicate to technical and non-technical colleagues
• Experience with database-driven content management systems (PHP, MySQL, django)
• Thorough knowledge of HTML, Flash, CSS, PHP, JavaScript and additional languages
• Experience with XML sitemaps, link building, web analytics and methodology
• Working knowledge of website security measures
• Extensive knowledge of Adobe Creative Suite and web development software (CODA, Textmate)
• Strong analytical skills, detail oriented / organized
• Self-starter, creative and detail oriented; proven project management experience
• Ability to multi-task under pressure / produce results in a dynamic, team-oriented, competitive environment
• Strong prioritization, written and interpersonal communication skills
• Professional services or Advertising/PR/Marketing agency experience a plus

Essential Tasks and Responsibilities

• Identify, troubleshoot, resolve technical or systems issues with CIY website presences, often under tight deadlines
• Manage all search engine optimization (SEO) practices to maximize website visibility and drive traffic
• Ability to build and implement custom java script website enhancements
•  Day-to-day liaison with IT department
• Responsible for CIY’s Domain (DNS) management
• Collaborate with marketing peers, program teams to develop, manage web assets and concepts to optimize, enhance the user experience for all program sites
• Strategize integrated website components of marketing plans, campaigns
• Monitor, analyze and interpret website traffic, data and usage trends, provide regular reports and proactively make data-led recommendations for the successful implementation or changes
• Develop plug-ins, applications that enhance social media presence,  marketing goals
• Build,  revise custom website pages using CSS
• Coordinate security,  privacy protection measures w/ IT team
• Research, share social media activities that increase brand awareness and increase traffic to our websites
• Identify areas of opportunity for content and linking partnerships
• Train marketing team and other program leaders as needed and directed, to adapt to evolving internet world

Ministry Culture and Environment

WDDM will abide by CIY Culture Statement and work no less than 40 hours per week in the Joplin, MO offices.

Apply: Send resume and cover letter to: Director of Organizational Advancement chris.jefferson@ciy.com

Contract

(Portland, OR)

We’re looking for a front-end designer who wants to help take our video management interface and video channel widgets to the next level.   We're currently in private beta with select partners and are hurtling toward our public launch.  We want someone who can bring a fresh infusion of talent, ideas and implement features that have been languishing.

You should be extremely experienced with JQuery/AJAX/Javascript and able to write CSS3 that doesn't break, regardless of the browser you through at it (OK, we'll cut you some slack on IE6).  You should know how to make sure our widgets' code doesn't collide with that of the sites they are embedded on.

We're not a data company; we don't deal with lots of numbers or text.  We're a video company.  We're passionate about visuals and creating an interface that is "Fisher-Price" simple.  

Additional things we'd like in our new team member:

* A strong design ability- Sometimes you'll be working within an established aesthetic, other times we'll ask you to get creative.  We want someone who makes bold design choices.

* A passion for best-practices and user-centered, standards-based design - we're building our platform to be cutting-edge and platform-agnostic.  We heart HTML5.

* Familiarity with PHP - Though you'll be working with a talented programmer who will do most of the coding heavylifting, we'd like you to have basic PHP familiarity.

* Familiarity with Smarty - You should play well with templating engines.

* Ability to work independently- We are a team of five who work on our own, guided by a weekly Skype meeting and regular Basecamp & email interactions.

* Ability to take and offer direction - We want someone who isn't afraid of constructive criticism nor afraid to offer it.

* Easy access - We're mostly based in Portland, it would be great if you were too.  That being said, we're looking for talent over location.

* Time to commit - We want 20+ hours a week of your most creative energy.

* Familiarity with SVN a must.

You’ll work as an independent contractor on a monthly retainer. Pay depends on ability and quality of work.

Apply: If you match the description above, please email us 6005@jobs.authenticjobs.com with some recent examples of your front-end work. We'd like to talk.

Full-time

(London)

Mint is looking for a passionate individual to join the design team. It’s a broad role, working on projects from social campaigns for big brands like Benetton to proprietary mobile applications like LivePitch.

We aren’t just looking for someone who can make beautiful designs (though that is important). The ideal candidate will be fascinated by how users interact, what motivates them to click and how they flow between pages. With luck, you'll be intrigued by human communication and the ways technology changes what is possible.

The team works across London and New York. This allows for great freedom but means the ability to self-direct (and knowing when to collaborate) is essential.

This is a great opportunity for a designer who wants to make a difference within a rapidly growing company in an industry where the rules are being rewritten every week.

Key responsibilities:

• Conceptualise, define and produce well-considered wireframes.
• Produce charming interfaces for mobile and web applications.
• Collaborate with Mint's strategy and technology teams to ensure your designs are realised as wonderful applications.
• Help with other right brain tasks: anything from graphics for blog posts to giving presentations added delightfulness.

Requirements:

• Thorough knowledge of Illustrator and Photoshop.
• Evidence of ability to create stunning visual interfaces.
• Awareness of web/mobile usability best practices and rapid prototyping techniques.
• Adept at knowing when to listen and when (and how) to convince others your way is right for users.
• Desire to reduce complex tasks to simple, intuitive interactions.
• Basic (or better) grasp of HTML5 and CSS3.
• 1–3 years professional experience.
• A love of the grid and minimalist typography wouldn't hurt.

Job Perks: # All Mints are encouraged to attend two paid-for conferences each year. # Every February we disappear to http://www.mintdigital.com/blog/2008/03/15/the-webapp-weekender-in-pictures/WebApp # On your birthday, we put ?100 behind a bar/restaurant/other entertainment establishment of your choice. # There are no office hours. Work when you want!

Apply: Send a brief email, CV and portfolio to design_jobs@mintdigital.com Please note: This is a fulltime position based in London.

Full-time

(Portland, Oregon)

PCD Group, a Portland Oregon interactive agency specializing in web application development and online marketing for the financial service industry has an opening for a full-time Web Designer / Flash Designer.

The successful candidate will have the following qualities: Creative, energetic, and deeply knowledgeable about the latest web technologies. Passionate for creative design and messaging with a solid understanding of its place in finding solutions to clients’ business objectives. Must demonstrate a strong ability to follow best practices and utilize skill and precision in his/her work. This is a challenging job that offers the right person an opportunity to contribute to the changing face of the mobile web, web 2.0 technologies and online marketing. Individual will possess enthusiasm for creating experiences in which the user touches and interacts with corporate brands and the focus will be on user-experience combined with exceptional creative design. Advanced use of Flash with motion graphics design and production experience, as well as intermediate-level Actionscript coding is a must. Experience with digital video/audio design and production is a plus.

Responsibilities:

·         Gathering requirements, creating documentation

·         Conceptualize strategic direction for interactive efforts

·         Information Architecture

·         Implementation of Visual Design for Websites, Intranet Sites and Web Applications

·         Implementation of Flash

Required Skills:

·         Graphic Design

·         Understanding of Brand and Brand Style Guidelines

·         User Experience Design

·         Motion Graphic / Flash

·         Actionscript

·         XML

·         Photoshop

·         Illustrator

·         Working experience with Video editing and post-production

Qualifications

·         4 year degree in Design program or related

·         5+ years professional experience as an Interactive Designer or similar

·         Experience with Fortune 500 clients

·         Exceptional Written, Verbal and Listening Skills

·         Strong motivation to succeed & Self Starter

·         Successful Problem Solver

·         Must be able to independently take projects from concept to finish

·         Ability to work in a  fast-paced environment

·         Experience working in an interactive or advertising agency environment

Job Perks: PCD Group offers a competitive salary and excellent benefit package (including medical and dental insurance, flexible spending accounts, 401K plan and paid time off).

Apply: Please submit a cover letter, resume and availability to jobs@pcdgroup.com. Please note, this is an in-house, full-time position.